Returns

Returns Policy

Return Conditions:

- You must reach out to bulkoutdoors.com by email (bulkoutdoor@gmail.com) within 10 days of receiving product

- Item must be in original packaging

- Item must be in resalable condition, not shop worn, no markings or price labels 

- We cannot accept returns on items that have been used, opened or discontinued items 

- Merchandise that is not deemed to be in new resalable condition will be returned to the customer in the condition in which it was received by bulkoutdoorss.com 

 

Goods Damaged in Transit
Examine the shipment and report any visible signs of damage to the carrier before accepting the shipment. Retain the external shipping carton and all packing materials until inspected by the carrier’s representative. If the damage is only recognized after opening the package, call your local carrier’s office and report the damage. Once again, save all shipping cartons and packing materials until inspected. It is your responsibility to notify the carrier. After notifying the carrier, contact Bulkoutdoors.com.

Shortages & Shipping Mistakes
Discrepancies between items received and the packing list must be reported within 10 days of delivery. Please check all orders carefully. Small items may be banded together and/or enclosed in a poly bag within in larger carton. Bulkoutdoors.com cannot be held responsible for discrepancies reported after the 10th day, unless it can be verified by Bulkoutdoors.com.

Refused & Undeliverable Shipments
Do not refuse shipments unless an authorization has been granted by one of our Sales people. Refused shipments cause considerable expense and delays for us.  Refused or undeliverable orders are subject to a 10% restocking fee as well as freight charges.  Make sure you give us an address that the item can be shipped top 

Lost Shipments 
FedEx and UPS regulations state that no shipment may be considered lost before ten (10) working days have expired. Tracers: may be started one business day after the guaranteed delivery date. A package that is lost after 8 business days from the guaranteed delivery date. A claim may be started for the lost package.

USPS claims cannot be started until 30 days from the shipment date. If the claim is denied by USPS, credit will not be issued by Bulkoutdoors.com

You may return most new, unopened items within 10 days of delivery for a full refund. We'll also reimburse the return shipping costs if the return is a result of our error (if you received an incorrect item).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.